For our client we are looking for an Assistant Manager.
As assistant Manager you will be responsible for helping the General Manager keep day-to-day operations running.
  
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the general manager in organizing, planning and implementing strategy
• Coordinating day-to-day operations
• Ensuring that company guidelines are followed
• Setting up and organizing schedules
• Ensuring that goals and objectives are met
• Maintaining a safe and clean work environment
• Interviewing and recruiting new employees
• Onboarding of new employees
• Delegating tasks to employees
• Supervising, leading and motivating employees
• Assist the Hotel Manager with monitoring of performance of the hotel staff and provide continuous training to ensure that the required standards are being met.
• Reporting any problems or accidents to the general manager
• Filling in for the general manager in case of absence
• Helping with monitoring and tracking operating costs, budgets and resources
• Creating reports, analyzing, interpreting and presenting data
• Monitoring guests satisfaction
• Managing guests complaints and resolving their issues
• Supervise the daily housekeeping of the guest bedrooms and public areas
• Ensure staff are always dressed in the correct clean uniform as outlined in the procedures handbook
• Attend a weekly staff meeting; ensure that all staff are fully briefed regarding the following week’s arrivals and other important information relating to the smooth running of the resort. Discuss any issues that have arisen and provide feedback from guest questionnaires.
• Keep updated with industry trends and developments

QUALIFICATIONS
The assistant manager must be very organized, systematic, patient, motivated, confident and a hard worker. He/she must possess excellent written and oral communication skills, strong leadership skills, analytical and problem solving skills, good customer service skills and multi-tasking skills.

Please send your resume to cv@tusotra.com For more info call us on 4656914-6915



TUSOTRA Personnel Services · Breedestraat (O) 169 · T. 465-6914 of 465-6915